Privacy Policy

This notice explains how the Disaster Response Management System (DRMS) collects, uses, and protects personal information in compliance with the Republic Act No. 10173 — Data Privacy Act of 2012 and its Implementing Rules and Regulations.

1. Information We Collect

Full name and contact number (for verification and rescue coordination).
Location data (GPS coordinates or barangay) during SOS or incident reports.
Photos or attachments voluntarily provided by citizens for incident validation.
Device or browser information for security and offline functionality.

2. Purpose of Collection

Collected data are used solely for emergency response, rescue dispatching, and coordination with official LGU responders (PNP, BFP, Ambulance, MDRRMO). No information is shared for marketing or non-government use.

3. Data Storage and Retention

Submitted reports are stored securely in the DRMS database hosted by the LGU or its authorized provider. Data are retained only for the duration necessary to respond to the incident and for post-disaster validation. Old or resolved reports may be anonymized or deleted.

4. Data Sharing

Information may be shared only with authorized agencies (PNP, BFP, MDRRMO, DOH, DILG) when required to perform their official duties. All personnel handling personal data are bound by confidentiality agreements.

5. Rights of the Data Subject

Right to be informed of how your data are processed;
Right to access and request correction of your personal information;
Right to object or withdraw consent (except when required by law);
Right to file a complaint before the National Privacy Commission (NPC).

6. Security Measures

The DRMS implements encryption, secure sessions, and restricted access. Uploaded files are automatically purged after resolution to prevent misuse.

7. Contact Information

For privacy-related concerns, you may contact your Local Data Protection Officer (DPO) or email privacy@lgu-drms.gov.

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